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[Announcement] Data Center Updated SOP (29/9/2022)

  • Thursday, 29th September, 2022
  • 12:20pm

Dear Valued Customer,

Greetings from GB Network Solutions.

Kindly be informed that with effect from 11 October 2022, all GB Network Solutions customers who wish to access to CJ1 Data Center must follow the following requirement since the building management has revised and updated their Data Center related SOP.

1. For Data Center visitation, customers are required to request access to Data Center 2 working days - 48 hours (Exclude weekend and Public Holiday) prior to the visit.
2. For equipment installations, customers are required to request 2 working days - 48 hours (Exclude weekend and Public Holiday) prior to date of installations.
3. For equipment removal, customers are required to request 3 working days - 72 hours (Exclude weekend and Public Holiday) prior to date of removal.

Remark for equipment removal: Please be informed that based on our 72-hour Standard Operating Procedure (SOP), customers are required to follow the SOP. For example, if customers would like to remove the equipment on Friday at 10:00 AM, they are required to submit the removal access details no later than Monday at 9:00 AM for GB Network to request access to the Data Center.


Kindly provide below details for registration purposes:

Company Name:
Access Date:
Access Time:
Purpose of Access:

Personnel Name:
Identification Card/Passport Number:
Contact Number:
Vehicle Number:

(Kindly add more if more than 1 person)

Personnel Name 2: 
Identification Card/Passport Number:
Contact Number:
Vehicle Number:

Only those names provided will be allowed entry.


Kindly provide below details for equipment installation/removal:

Equipment Installation
Brand:
Model:
Serial Number:
Quantity:

(Kindly add more if more than 1 item)

Brand:
Model:
Serial Number:
Quantity:

Equipment Removal 
Brand:
Model:
Serial Number:
Quantity:

(Kindly add more if more than 1 item)

Brand:
Model:
Serial Number:
Quantity:


Please take note on the rules and regulations:

1. Visitors must bring along a government-issued ID card (IC/Passport/Driving License) for security verification. Visitor without government ID not be allowed entry. 
2. Visitors must always wear proper attire within the data center and compulsory to wear proper shoes. 
3. Vehicles shall not be allowed to be parked inside the Data Center vicinity, unless for loading/unloading.

Kindly inform us if you have any questions regarding this announcement. Your cooperation is highly appreciated.

Thank you.

For further information, please call or email on at the following contact info:
Customer Call Support: +(603)-8686 5540
Email: support@gbnetwork.my


Best Regards,

Support Department
------------------------------------
GB Network Solutions Sdn. Bhd.
https://www.gbnetwork.my
Tel: +(603)-8686 5540 | Fax: +(603)-8686 5541
WhatApps: +(6016)-388 4774 | Telegram: https://t.me/GBSupport

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