• Tuesday, July 25, 2023

Dear Valued Customers,

Greetings from GB Network Solutions,

As part of our continuous commitment to providing better services and better experiences to our valued clients, we would like to inform you that we have completed the server relocation for one of our server rack R-B06 to another rack at CJ1 Cyberjaya Data Centre. All services are up and currently resuming their operation.

When will this happen?
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The maintenance will start at the below date and time:

Server Name: nova.gbnetwork.my
Server Relocation Date: 25th July 2023 (Tuesday)
Server Relocation Start Time: 11.00 PM GMT+8 (Malaysia Time)
Server Relocation End Time: 12.00 AM GMT+8 (Malaysia Time)

Expected Downtime: 30 minutes

Server Name: neutron.gbnetwork.my

Server Relocation Date: 26th July 2023 (Thursday)
Server Relocation Start Time: 12.00 AM GMT+8 (Malaysia Time)
Server Relocation End Time: 01.00 AM GMT+8 (Malaysia Time)

Expected Downtime: 30 minutes

Important Notes: Please be aware that no updates should be made to your website between 08.00 PM GMT+8 (25th and 26th July 2023) and the conclusion of the maintenance period.

Reasons for Server relocation
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To enhance our infrastructure by expanding facilities, investing in advanced technology, and implementing efficient processes to create more space and support future growth.

Who will be affected? 
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This maintenance will be conducted to one of our server racks only that is R-B06 and the service that will be involved is as per below:

- Linux Shared Web Hosting NVMe - nova.gbnetwork.my [103.161.132.9] 

- Linux Shared Web Hosting - neutron.gbnetwork.my [103.161.132.8]

Please take a moment to check and verify your services. If you experience any issues with your services after this maintenance, kindly inform us by submitting a ticket or sending an email to support@gbnetwork.my  

We want to thank you again for your wonderful support, understanding, and patience. We look forward to providing you with a better service and experience once this maintenance process is completed.

Thank you for your cooperation.

Best regards,

Technical Support Department
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https://www.gbnetwork.my
Tel: +(603)-8686 5540 | Fax: +(603)-8686 5541
WhatsApp: +(6016)-388 4774 | Telegram: https://t.me/GBNetworkSupportBot 

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