• Thursday, August 8, 2024

Dear Valued Customers

Greetings from GB Network Solutions,

This message is addressed to GB Network Solutions customers who use our Shared Web Hosting NVMe plan

As part of our commitment to continuously improve the level of service we provide, we would like to inform you about the upcoming scheduled server maintenance as below.

Reasons for maintenance
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The purpose of this maintenance is to maintain the server performance and stability improvements. To achieve this, we will be performing a RAM replacement to the server, which requires a server reboot to complete the process.

Who will be affected?
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The service that will be involved is as per below: 
- Shared Web Hosting NVMe - tesla.gbnetwork.my (103.161.132.11)

When will this happen?
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The maintenance will start at the below date and time:

Server Name: tesla.gbnetwork.my
Server maintenance Date: 9th August 2024 (Friday)
Server Maintenance Start Time: 11:00PM/2300hrs GMT+8 (Malaysia Time)
Server Maintenance End Time: 12:00AM/0000hrs GMT+8 (Malaysia Time)
Expected Downtime: 20 - 30 minutes 

We estimate that it will take approximately 1 hour to complete this maintenance, which includes verifying that all websites and services are operational and working normally.

Important Note: Please do not make any updates to your website starting from 10:00PM/2200hrs (9th August 2024) until the maintenance period ends. We want to assure you that your data in hosting will not be lost as we have done a full backup to ensure the safety of your data.

Kindly be informed that there will be downtime during the maintenance server. We will update once the maintenance has been completed.
If you have any questions regarding this maintenance, please do not hesitate to contact us. Please take our sincere apologies for any kind of inconvenience.

Thank you for your cooperation.

Best regards,

Technical Support Department
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https://www.gbnetwork.my 
Tel: +(603)-8686 5540 | Fax: +(603)-8686 5541
WhatsApp: +(6016)-388 4774 | Telegram: https://t.me/GBNetworkSupportBot
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