Knowledgebase

Help : IMAP or POP3 ? Since SMTP's main function is different altogether, the dilemma of...

Email: Not Receiving Email Symptom: Client is not receiving email at one or more mailboxes...

Horde Webmail Error Message ( cannot move items to the trash ) Problems : When deleting mail...

1. Open your Gmail account. 2. At the top right, click the Settings icon. 3. Select See all...

Creating an Email Signature in RoundCube 1. Log into your Webmail dashboard and choose the...

One such email issue our customers face is 550 permanent failures for one or more recipients....

POPping Mail Results in the Error Symptom: The customer reports the following error when...

Symptom: Mail to address(es) at a client domain is returned with the following error: A message...

To set up mail on the iPhone: You can go to the Apple Support Website and follow the...

Symptom: The client reports they are receiving bounce notices of failed email delivery for emails...

What is: IMAP IMAP IMAP, especially the current version (IMAP4), is a more sophisticated...

What is: POP3 POP3 As shown in the figure above, the Post Office Protocol or POP is used to...

Overview Your ability to send and receive emails is largely due to 3 TCP protocols: SMTP, IMAP,...

An email alias is a name@yourdomain.com that does not have a corresponding POP3 box set up. For...

Your POP3 server name is yourdomain.com. The server name will be the same no matter how many...